STEP 1 - Click and open Bb IM application
STEP 3 - After you login and get to this window,
A - Click on the School Tab
B - Double click Student Advising
STEP 5 - A Welcome window will pop up showing that you need to get promoted by the advisor. This will allow you to have the privilages to see the advisor's computer screen.
STEP 7 - Once prompted with being promoted, you will be ableto see the advisor's computer screen. Don't forget to accept to jointhe collaboration.
You may also share your screen by clicking on the Collaboration button.