video chat with an advisor

STEP 1 - Click and open Bb IM application

STEP 2 - Login with your username and password

STEP 3 - After you login and get to this window,

A - Click on the School Tab

B - Double click Student Advising

STEP 4 - When this window appears, please type your question
or topic regaring your call.

STEP 5 - A Welcome window will pop up showing that you
need to get promoted by an academic advisor. This will allow
you to have the privilages to use video chat.

STEP 6 - When this window appears, means that an academic advisor has promoted you with the privilages needed to use video chat.

STEP 7 - Once prompted with being promoted, start video chatting
with your advisor by clicking on the Call button. If the advisor initiated
the video chat then simply accept to join the video chat.

Use the Talk button as a toggle to talk with the academic advisor.