Fine and Fee Appeal Guidelines and Procedures
Appeal Procedures
A library patron wishing to dispute a library charge such as overdue fines, lost, damaged or missing items may conduct the following procedures:
- IMPORTANT: Before submitting the appeal form, please note that the following are NOT acceptable reasons for appealing a fine and will NOT be considered:
- Lack of knowledge of loan regulations
- Failing to note due dates
- Failing to renew books on time either online or in person
- I did not receive a due date slip or library receipt from the circulation staff
- I did not receive my overdue notice via email for a book I checked out, and now I'm being fined for it
- I did not read my e-mail
- I did not have internet access
- The library was closed
- I did not know where the outside book drop was located
- The books were stolen from my home, locker, vehicle, classroom, store or the REK Center
- I went out of town and my books became overdue
- My books were lost while I was away
- I damaged a library material
- I returned the books to a different library
- I just moved to a new city
- I checked out a book for a friend and now I'm being fined for it
- I asked my friend to return the books and the books where not turned in
- I checked out a book for a professor and now I'm being fined for it
- I was to too busy
- I can’t afford the fee or fine
- INDIVIDUAL RESPONSIBILITIES:
- It is the responsibility of the individual being fined to file the appeal
- To be eligible for an appeal the amount disputing must be greater than $50.00
- Only one fine appeal per academic calendar year and per patron
- All appeal forms must be filled out completely and accurately
- Please submit any documentation that will help the Fine Appeals Committee make its decision. The only acceptable documentation is a due date slip and library receipts
- Appeal form is available at Library website - Fine and Fee Appeal Form
Notification
- Name of patron will not be disclosed to the Library Appeals Committee
- The Fines Appeals Committee will convene and discuss each appeal
- The Committee will make a decision and a notice will be sent to the patron
- All appeal decision from the Fine Appeals Committee is final, no further review will be processed