Faculty and Staff:
The ITS Help Desk utilizes the Spiceworks application to track and document work requests. To use Spiceworks you must log on with your regular UTB credentials. If you require assistance with logging in to Spiceworks please contact the Help Desk. The website for Spiceworks is http://ticket.utb.edu/portal.
We need your feedback! Please complete the survey at this link to provide feedback on individual work orders.
For new IT-related projects such as new labs, classrooms, systems, or other initiatives, please submit a project request.
Lab Work/Classroom Work:
Please follow the guidelines of our lab work order policy to help ensure that work is done on time and revisits are prevented.
Please visit the ITS Virtual Help Desk first to search for a solution. If necessary, use the "Send a Request to the Help Desk" button to request additional assistance.