One West University Boulevard, Brownsville, Texas 78520 | 956-882-8200

Writing Lab: Online Tutoring

What are the goals of online tutoring?

Our goal is to provide the same quality and type of service that we offer during traditional, face-to-face tutoring sessions conducted in the Writing Lab. Since our main objective is to help you become a better and more independent writer, online tutoring sessions, just like traditional sessions, are interactive so you will be encouraged to engage in discussion about your work. During the session a tutor will address your concerns and offer feedback on the key problems that your written work displays. Suggestions for improvement will be provided as well.

How can you arrange for online tutoring?

You must make an appointment by calling the Writing Lab (882-7065) by noon the day before you would like to receive online assistance. For example, if you wish to have a tutor help you with a paper on Tuesday evening, you must make an appointment by noon on Monday.

What do you need to participate in online tutoring?

  1. Blackboard IM (To learn how to install it, go to
  2. Computer with a webcam and a headset with a microphone
  3. High speed internet

How does online tutoring work?

During the tutoring session, you will be able to chat with a tutor using the video and/or your microphone. You can also communicate via the chat box. You will be able to open your document and share the screen with the tutor.

To use time effectively, it is important that you familiarize yourself with the way Blackboard IM works during a tutoring session before you log on. Click on the following link for more detailed information on how to use Blackboard IM during a tutoring session.

Your familiarity with the system will ensure that the tutoring session will focus on your assignment, not on technical instructions.

When are tutors available for online tutoring?

David Aguilar can assist you on Tuesdays between 6:00 p.m. and 9:00 p.m.
Nallely Alvarez can assist you on Thursdays between 6:00 p.m. and 9:00 p.m.

What are our basic policies?

  1. Appointments must be made. Please refer to the section “How can you arrange for online tutoring?”
  2. Each session is limited to 30 minutes.
  3. If you join the session 10 minutes (or later) after the appointment time, a tutor may not be available to assist you.
  4. Just like during traditional tutoring, tutors cannot revise your work for you.
For comments and questions, please contact the Webmaster.